Layout Won't Open

Layout Won't Open

If a setting or file that was previously saved in Layout Preferences is no longer available, it can prevent Layout from opening. To resolve this issue, you need to reset your preferences by removing the Layout.xml file.

Steps to Reset Layout Preferences
For PC:
  1. Navigate to the following location:
  2. C:\Users\Public\PrintFactory\Settings
  3. Locate and delete the PrintFactory Layout.xml file.
For Mac:
Navigate to the following location:
  1. Users/Shared/PrintFactory
  2. Locate and delete the PrintFactory Layout.xml file.
  3. After removing the Layout.xml file, restart Layout. This should resolve any issues caused by missing settings or files.

    • Related Articles

    • RIP Won't Open

      When experiencing issues with the RIP crashing, contacting support is often a requirement. However, there are a few things you can check and/or do to fix or help us get to the root of the issue more quickly. Below are steps on how to gather log files ...
    • Layout: Searching for printers

      When Layout is first started it will display the message "Searching for printers" After a short wait, this message will disappear and you can then proceed to create your job in Layout. In some circumstances this message will stay on the screen and ...
    • Layout Key shortcuts

      Following Key shortcuts are available in Layout: D = duplicate selection R = Rotate clock wise selection Shift+R = Rotate counter clock wise selection M = Mirror selection Available from V6.7.0
    • Layout automation from structured filenames

      Layout automation from structured filenames Layout (as of version 6.3) has 2 preference items tailored for automated flows where manual interaction is required. Typically when Enfocus Switch, Esko Automation engine or another workflow is present. In ...
    • Layout submit behaviour

      Jobs can be manually submitted either from Editor via Layout to the RIP or directly from Layout. To submit from Editor, the Layout program needs to be closed before selecting Submit. Hence Layout has various options after job submission to the RIP. ...