Layout Won't Open

Layout Won't Open

If a setting or file that was previously saved in Layout Preferences is no longer available, it can prevent Layout from opening. To resolve this issue, you need to reset your preferences by removing the Layout.xml file.

Steps to Reset Layout Preferences
For PC:
  1. Navigate to the following location:
  2. C:\Users\Public\PrintFactory\Settings
  3. Locate and delete the PrintFactory Layout.xml file.
For Mac:
Navigate to the following location:
  1. Users/Shared/PrintFactory
  2. Locate and delete the PrintFactory Layout.xml file.
  3. After removing the Layout.xml file, restart Layout. This should resolve any issues caused by missing settings or files.

    • Related Articles

    • RIP Won't Open

      When experiencing issues with the RIP crashing, contacting support is often a requirement. However, there are a few things you can check and/or do to fix or help us get to the root of the issue more quickly. Below are steps on how to gather log files ...

    • Resolving RIP Crash or License Activation Issues After Update to 6.8.1 Due to Faulty MSVCP140.dll

      If you encounter issues such as PrintFactory RIP crashing or the license failing to activate after an update (in V6.8.1), this may be due to an error with the MSVCP140.dll file. You can confirm this by checking the Event Viewer for a fault message ...

    • Layout: Searching for printers

      When Layout is first started it will display the message "Searching for printers" After a short wait, this message will disappear and you can then proceed to create your job in Layout. In some circumstances this message will stay on the screen and ...

    • Layout Job list menu

      Right click on any file in your Layout job list to find some additional menu items: Rename document: To rename the document in the list. It will also rename the nest name (top right of Layout) Revert document: Revert the document to it's original. ...

    • Layout Key shortcuts

      Following Key shortcuts are available in Layout: D = duplicate selection R = Rotate clock wise selection Shift+R = Rotate counter clock wise selection M = Mirror selection Available from V6.7.0