Windows / macOS firewall
The installer automatically reconfigures the default Windows and macOS firewall to allow the communication between the components. This is done by adding the applications to the list of trusted application with a limited number of ports. This will not disable the firewall or create a security hole.
Other firewalls and anti-virus software
For these firewalls and anti-virus software you must manually add the applications to the trusted or exception list. As this is limited to selected applications and ports this will not create a security hole.
Known firewalls and anti-virus software requiring such a change are Norton Anti-Virus and Trend Micro OfficeScan.
Add:
- UDP port 5436 (Proxy discovery)
- UDP port 5437 (RIP discovery)
- TCP port 5438 (RIP REST API and RIP Web UI)
- TCP port 5440 (Workflow REST API)
- TCP port 5536 (Configuration proxy)
- TCP port 5470 (Internet proxy)
For the following applications:
- RIP
- Editor
- Layout
- Calibrator
- Workflow
- LicenseServer
- Software Manager
Add the above ports and applications to the exceptions or trusted list.
Check
To see if indeed the firewall of anti-virus software is disrupting the communication you can temporarily disable them. If this resolves the problem enable them again and add the above listed exceptions to their configurations.