Before the license can be transferred from one PC to another, the PrintFactory license needs to be de-activated. Once de-activated, the license can be re-activated on the new PC.
The process of de- and re-activation is required as the License in the Cloud holds some information about the PC serving as License Server.
Windows:
Mac
On the new pc, the license is re-activated using the login details for the Hub: https://app.printfactory.cloud/account/login