RIP error: 'Connection forcibly closed by remote host'

RIP error: 'Connection forcibly closed by remote host'

This error appears in the Print tab of the RIP. 
The cause is either:
-  a comms issue (e.g wrong IP) or
-  a file issue  (sending wrong format, wrong size due to settings on Printer Controller,..)

Triage process:

Case of Hosonsoft with PrintBridge
-  Change the connection to Folder instead of TCP/IP
-  Manually import in Hosonsoft the file and if it is a file issue, the controller will show and Error
-  Check the Log of the printer controller (Lightbulb in case of Hosonsoft)
-> In this case error: Print width exceeds Max  motion distance:  was down to the file sent that is not fitting the available print width:  Settings:  Print Start position is 300mm.  Residual media printing is 300MM (600mm is max print width) 


Print start was set to 300mm


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