RIP error: 'Connection forcibly closed by remote host'
This error appears in the Print tab of the RIP.
The cause is either:
- a comms issue (e.g wrong IP) or
- a file issue (sending wrong format, wrong size due to settings on Printer Controller,..)
Triage process:
Case of Hosonsoft with PrintBridge
- Change the connection to Folder instead of TCP/IP
- Manually import in Hosonsoft the file and if it is a file issue, the controller will show and Error
- Check the Log of the printer controller (Lightbulb in case of Hosonsoft)
-> In this case error: Print width exceeds Max motion distance: was down to the file sent that is not fitting the available print width: Settings: Print Start position is 300mm. Residual media printing is 300MM (600mm is max print width)