Overview
The "Insufficient Disk Space" error can occur when files are being processed in PrintFactory RIP. While it may seem like the disk is running out of space, there are often other causes for this error. A common reason is related to the location and format of the work folder where files are processed.
This article explains what causes these errors and how to resolve them by checking the work folder location and the disk it's stored on.
What Does "Insufficient Disk Space" Mean?
When this message appears, it means the system is trying to save or process a file but can't. This is typically caused by:
1. The drive where the work folder is located is full, or
2. The work folder is on a disk with a file system limitation (e.g., FAT32, which limits file size to 4 GB).
Even if your drive seems to have plenty of space, the format of the drive can still cause this error.
How to Check the Work Folder Location in PrintFactory RIP
The work folder is where PrintFactory RIP processes and temporarily stores files. If this folder is located on a disk with space or format issues, the "Insufficient Disk Space" error will occur.
Steps to Check the Work Folder Location:
1. In RIP Preferences:
- Open PrintFactory RIP.
- Go to Preferences.
- Look for the Work Folder setting, which indicates the location where files are being processed. The default location:
PC: C:\Users\Public\PrintFactory\Work
MAC: Users/Shared/PrintFactory/Work
2. In Individual Printer Driver Settings:
- Alternatively, each printer may have its own work folder location.
- Open the Printer Driver Settings in the RIP (double click on Printer and browse to second tab) for the specific printer you're using.
- Check where the Work Folder is saved.
Make sure the work folder is on a drive that has enough space and is formatted with a file system that can handle larger files, like NTFS
Common Causes and Solutions
1. The Drive is Full
- Symptoms: Files can't be processed, and the disk space is almost entirely used up.
- Solution:
- Free up space by deleting unnecessary files or moving data to another drive.
- Empty the Recycle Bin or Trash.
- Verify how much free space is available by checking This PC (Windows) or About This Mac (macOS).
2. FAT32 File System Limitation (4 GB Max File Size)
- Symptoms: This can be tricky to spot. If the work folder is on a FAT32-formatted drive, any file larger than 4 GB will fail to process, even if there's plenty of free space on the drive.
- Solution:
- Check the Drive Format: Right-click the drive in File Explorer (Windows) or Disk Utility (macOS) and check its properties.
- Convert the Drive to NTFS (Windows):
- Open Command Prompt as an Administrator.
- Type:
convert F: /fs:ntfs (replace F: with the letter of your drive).
- For external drives, you can also use exFAT, which supports larger files and is compatible with both Windows and macOS.
3. Permissions Issues
- Symptoms: Even if there’s enough space, you may not be able to write to the disk due to lack of permissions.
- Solution: Ensure you have full permission to read and write to the work folder by checking the Properties > Security settings (Windows) or Get Info (macOS).
Other Issues to Watch For
1. Long File Paths
- Symptoms: Files may fail to save if the folder path is too long.
- Solution: Move files to a folder higher up in the directory structure to shorten the path.
Conclusion
"Insufficient Disk Space" errors are often related to the drive where your PrintFactory RIP work folder is stored. To resolve this issue, always check:
- The available space on the drive.
- The drive format (preferably NTFS or exFAT for larger files).
- The correct settings for the work folder in PrintFactory RIP, either in Preferences or individual Printer Driver Settings.