Backup job or Share job

Backup job or Share job

To allow  support engineers to investigate an issue or question about a specific job or document, a backup job needs to be provided.

How to provide a backup job:
- Open RIP
- Right click on the job 
- Select Job Backup or Share Job and enter email: support@printfactory.cloud

Send the generated .zip attached or via a transfer link to the support ticket. 

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