License/Proxy server needs upgrade to the latest version

License/Proxy server needs upgrade to the latest version

When you see the message License/Proxy server needs upgrade to the latest version, it means that your license server on another computer is not updated to the same version as the application you are trying to run.



In this example, the user is trying to load V6.8.1 Layout application whilst the PrintFactory license server (on another computer where PrintFactory is installed) is using V6.7.1

To solve the situation, you need to ensure all computers with PrintFactory installed are using the same version.

    • Related Articles

    • Moving License Server

      Moving PrintFactory License Server to Another PC When you need to move the License Server to a new PC, the PrintFactory license must first be deactivated on the current PC and then reactivated on the new one. This is because the License Server in the ...

    • License Update

      Go to the Software Manager application Click the “Update” button. From Version 6.7. onwards, the update button can be found in the Help menu. The Software Manager application can be accessed by accessing “License Info” from the Help menu in either ...

    • Resolving RIP Crash or License Activation Issues After Update to 6.8.1 Due to Faulty MSVCP140.dll

      If you encounter issues such as PrintFactory RIP crashing or the license failing to activate after an update (in V6.8.1), this may be due to an error with the MSVCP140.dll file. You can confirm this by checking the Event Viewer for a fault message ...

    • Configuring cloud connection for secure environments or proxy servers

      PrintFactory uses the LicenseServer service to connect to its cloud infrastructure. The LicenseServer acts as a proxy for all applications. By acting as a proxy there is no need to have Internet access on the production floor as long as the ...

    • License registration and online activation

      The license is registered during the license creation by the dealer or when a license voucher is used to activate. When a license is created and registered to the customer, the user assigned as the license manager will receive a ‘Welcome to ...